We offer a wide range of hosting, web design, VPS servers, and streaming services to our customers.
All of our services are offered with top-notch technical support and a 99.9% availability guarantee.
The prices of the plans we offer are monthly and are subject to change. The frequency of price changes can vary, but they are generally updated every 3 months or in case of major economic changes in Argentina.
It is important to note that we strive to keep prices as affordable and competitive as possible, but on occasion it may be necessary to adjust prices to maintain the quality and stability of our service. In the event of a price adjustment, our customers will be notified well in advance.
In addition, it is important to note that the prices of the plans may vary depending on promotions or temporary discounts that we offer. These discounts or promotions may be available for a limited period of time and may be withdrawn at any time without notice.
The hosting and streaming services provided by XWEB are intended for lawful purposes only. XWEB prohibits the hosting, storing, or distribution of any illegal or phishing content on its servers. Any violations of this policy may result in the termination of services without refund and possible legal action.
News website visitor restrictions and potential service suspension or upgrade charges: Depending on the plan chosen, news websites may have restrictions on the number of simultaneous visitors. In case the number of simultaneous visitors affects server performance, It is possible that the service will be temporarily suspended until the load is reduced or the website may need to be moved to a higher capacity server, incurring additional costs.
Our Web Hosting plans have a limit of 200 emails per hour. If you need a higher value, you may need to contract another service for sending mass mailings.
Virtual servers: Although there are no limits on the number of emails sent, IP addresses are constantly monitored and in the event of illegal activity or SPAM submissions, we may proceed to suspend the service
All materials, including images, texts, graphics, designs, and any other content available on our website are protected by copyright and other intellectual property laws. These materials may not be reproduced, distributed, modified or used in any other manner without our prior written consent.
Furthermore, our customers acknowledge and accept that any material or content that they provide to us for use on their website or in any other material related to our services will be their exclusive property and responsibility. We will not assume any liability for any claim or demand arising from unauthorized use of such material.
Any violation of these terms may result in legal action and liability for damages. We reserve the right to take action against any violation of these terms, including terminating our services and taking any necessary legal action.
Our customers are responsible for ensuring that the use of our services is in accordance with applicable laws and the terms and conditions established in this agreement. The customer agrees not to use our services for any illegal or inappropriate purpose, including, without limitation, the transmission of illegal, defamatory, abusive, obscene or any other material that may result in civil or criminal liability.
The customer is also responsible for ensuring the security of their account and protecting their password and any other login information from unauthorized access. In the event of a security breach, the customer must immediately notify our technical support team.
Furthermore, the customer acknowledges that the use of our services is at their own risk and that we are not responsible for any damage or loss of data that may result from the use of our services.
We are committed to protecting the privacy and personal information of our customers. The personal information collected from our customers will only be used for purposes related to the service we provide. We will not share or sell personal information to third parties without the prior consent of the customer.
However, we may disclose personal information if required by law or by court order. Additionally, we may share information with our service providers for the purpose of processing and improving our services.
We strive to protect the security of our customers' personal information through appropriate technical and administrative measures. However, we cannot guarantee the complete security of information transmitted over the internet.
The customer acknowledges and accepts that they are responsible for the accuracy of the information provided and that we are not responsible for any loss or damage resulting from the falsification or unauthorized use of their personal information.
Furthermore, our customers have the right to access, correct, and delete their personal information at any time, subject to legal limitations. To exercise these rights, the customer must contact our customer support team.
We strive to provide high-quality services and guarantee that our services will be available 99.9% of the time, except in case of force majeure or events beyond our control. However, we cannot guarantee continuous and uninterrupted availability of our services.
Additionally, we do not guarantee that our services meet specific customer requirements, that the information provided through our services is accurate or reliable, or that our services are error or virus-free.
In no event, including negligence, our total liability for any damage or loss resulting from or related to the use of our services will exceed the amount paid by the customer in the last 12 months.
The customer acknowledges and accepts that it is their responsibility to back up all important information and data, and that we are not responsible for the loss of data or information.
These warranties and liability limitations are an integral part of this agreement and apply to all aspects of our services. By using our services, the customer acknowledges and accepts these warranties and liability limitations.
All services are provided on a prepaid basis and the customer agrees to pay the applicable fees at the time of service activation. Accepted payment methods include credit card, debit card, and bank transfers.
The customer is responsible for providing accurate and updated billing information and to notify us of any changes to such information. Invoices will be issued electronically and sent to the customer via email.
Services will be automatically renewed at the end of each billing period unless the customer provides written notice of their intent to cancel services before the renewal date.
The customer acknowledges and accepts that we reserve the right to modify the applicable fees at any time with a 30-day prior notice. In case of payment default, we reserve the right to suspend or cancel services without prior notice.
These payment, billing, and renewal policies are an integral part of this agreement and apply to all aspects of our services. By using our services, the customer acknowledges and accepts these policies.
The customer may cancel services at any time by providing written notice. The cancellation will take effect at the end of the current billing period and no payment for such period will be refunded.
We reserve the right to terminate services without prior notice in case of any breach of the terms and conditions established in this agreement by the customer. In case of termination for breach, no payment for unused services will be refunded.
In case of termination for any other reason, a 30-day prior notice will be given to the customer and payment for unused services will be refunded.
These cancellation and termination policies are an integral part of this agreement and apply to all aspects of our services. By using our services, the customer acknowledges and accepts these policies.
We reserve the right to modify the terms and conditions of this agreement at any time and without prior notice. Any changes will be effective immediately after their publication on our website.
Continued use of our services after the publication of any changes to the terms and conditions constitutes acceptance of such changes by the customer.
It is the customer's responsibility to periodically review the terms and conditions of this agreement to learn about changes and ensure compliance.
This policy on changes to terms and conditions is an integral part of this agreement and applies to all aspects of our services. By using our services, the customer acknowledges and accepts this policy.
Any dispute arising from this agreement will be resolved through friendly negotiation between the parties. In case an agreement is not reached, the dispute will be submitted to binding arbitration in accordance with the rules of the International Chamber of Commerce.
The location of the arbitration will be the city of Bahía Blanca, Buenos Aires, Argentina. The decision of the arbitrator will be final and binding on both parties.
This agreement will be governed and interpreted in accordance with the laws of the Republic of Argentina.
This dispute resolution and applicable law policy is an integral part of this agreement and applies to all aspects of our services. By using our services, the customer acknowledges and accepts this policy.
Our company is committed to maintaining effective and timely communication with our customers. Customers can contact us through various means, including email, phone and live chat on our website.
We will strive to respond to all inquiries and resolve any issues or concerns of our customers in a prompt and efficient manner.
Furthermore, we reserve the right to send relevant and up-to-date information and updates about our services to our customers via email and/or messages in their control panel. The customer agrees to receive these messages and acknowledges that they may opt out of receiving messages at any time by following the instructions in the message or contacting us directly.